Department Manager / Floor Manager [Hong Kong S.A.R.]


 

Company Description


WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION

Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us?

If you answered yes, why not join us! This could be your first step in a new and exciting career at COS!

About COS:

Offering innovative design, elevated essentials and wardrobe icons, COS is a fashion brand for women and men rooted in contemporary culture. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.

At COS we love welcoming new people and work hard to provide an environment where everyone feels appreciated and valued. We celebrate individual differences and recognise the contribution that all our colleagues make, regardless of their background.


Job Description


Although no two days are ever the same, there are some things that you can expect to be involved in regularly this includes

  • Offering customers a high level of service, through styling advice, product knowledge and store experience
  • Analysing selling information and working with the store manager, maximise the sales performance of your department
  • Leading a team of sales assistants to achieve excellent standards of service
  • Supporting recruitment and ensure induction and training to new starters is carried out
  • Assisting the store manager to identify future talents and putting together development plans to support their progression
  • Overseeing store operations
  • Being a COS brand ambassador and providing the best experience for our customers.
    Stepping into the role of Store Manager in their absence

Qualifications


To work as a floor manager, you should have previous management/leadership experience plus the qualities below.

  • Minimum 1 year management experience within a retail environment.
  • Excellent communication skills and the ability to lead, train and develop a team
  • Customer focused
  • Self-motivated & positive
  • Adaptable
  • A genuine interest in others
  • Open to learn about and sell our products
  • Excellent planning and organisational skills
  • Good analytical and problem-solving abilities
  • Excellent commercial abilities and interest in fashion, retail.
  • Ability to work a flexible schedule including early mornings, weekends and evenings when required

Additional Information


When you first join COS, you will have a full introduction, excellent training, and a team that will support you during your first days, weeks and months. In addition to this you will also receive lots of fantastic benefits including.

  • 25% staff discount for all H&M Group brands
  • Double pay - guaranteed 13 months salary payment
  • 14 days annual leave
  • Birthday Leave
  • Additional holiday for long service
  • Additional incentive scheme
  • Up to HKD4200 per half year clothing allowance
  • Medical insurance


 

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